Recovery-service scams#
Last modified: August 10, 2026
Recovery-service scams target people who have already lost funds. The scammer claims to be a hacker, investigator, lawyer, exchange employee, or official who can recover crypto for a fee or wallet signature.
Confirmed blockchain transactions generally cannot be reversed by CenturionDEX or Centurion Labs. Be cautious of anyone who guarantees recovery.
What it looks like#
After you post about a stolen wallet, someone messages you saying they can “trace and retrieve” the CTN if you pay a small investigation fee. They later ask for your recovery phrase or tell you to connect your wallet to a recovery portal. The service is fake, and the new request can steal whatever remains.
Common recovery scam claims#
Scammers may say:
- Recovery is guaranteed if you act quickly.
- A private contact at an exchange can freeze the funds for a fee.
- You must pay a tax, bond, court fee, or tracing cost first.
- You need to sign a wallet request to prove ownership.
- Remote-access software is needed to inspect your wallet.
- They recovered funds for other victims in fake testimonials.
What to do instead#
- Secure the affected wallet and accounts first.
- Preserve transaction hashes, addresses, messages, and screenshots.
- Report through official Centurion channels and appropriate authorities.
- Contact exchanges or payment providers only through channels you independently verify.
- Do not share a recovery phrase, private key, password, or one-time code.
- Do not send more funds to unlock or recover the original loss.
If you already paid a recovery service#
Stop paying. Treat any wallet or device you shared with them as compromised. Change passwords from a clean device, revoke suspicious approvals, and move remaining assets if wallet secrets were exposed.