CenturionDEX Support
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WhatsApp and Telegram support scams#

Scammers use WhatsApp, Telegram, and similar messaging applications to impersonate Centurion Labs staff or helpful community members. Unsolicited support messages should be treated as scams until independently verified through an official Centurion source.

How the scam starts#

You may receive a message after:

  • Posting a wallet address or transaction question in a public group.
  • Joining a cloned community channel.
  • Searching for support and contacting a fake account.
  • Clicking a malicious advertisement or invitation link.
  • Being added to an investment, airdrop, or recovery group without asking.

Attackers often copy administrator names and profile images. They may use bots to create fake testimonials or claim that a private chat is required for security.

What fake support asks you to do#

Typical requests include:

  • Entering a recovery phrase on a “wallet synchronization” page.
  • Sharing a private key, password, one-time code, or screen recording.
  • Scanning a QR code that opens a wallet signature.
  • Approving a token spender or NFT operator.
  • Installing remote-access software or an unofficial wallet.
  • Sending assets to a “safe,” “test,” or “validation” address.
  • Paying a fee to release a refund, unlock a swap, or recover a transfer.

None of these actions is required for legitimate CenturionDEX support.

Step-by-step verification#

  1. Do not click the message's links or use its contact information.
  2. Locate current official Centurion links from a trusted source you already know.
  3. Check whether the support channel is listed there.
  4. Compare the full username, group ownership, message history, and linked domain.
  5. Ask in the public official channel whether private support is expected, without posting sensitive information.
  6. Refuse any wallet signature that you did not initiate from the verified CenturionDEX interface.

If you responded or signed#

  • Block and report the account and cloned group.
  • Preserve chat exports, usernames, phone numbers, URLs, and wallet prompts.
  • Review and revoke suspicious approvals or smart-account permissions.
  • Move assets to a new wallet if a key or recovery phrase was exposed.
  • Change related passwords and secure the messaging account.
  • Report the incident through official Centurion channels and appropriate authorities.

Leaving or deleting the chat does not remove an onchain approval.

Stay safe#

Never share a recovery phrase, private key, password, or one-time code. Disable automatic media downloads where practical, use strong account security, and remember that legitimate support will not pressure you to sign or transfer funds in a private conversation.

Related#