CenturionDEX Support
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Impersonation scams#

Impersonation scams copy the name, logo, writing style, or profile of Centurion Labs and trusted community members. The goal is usually to make you open a malicious site, reveal a secret, sign a wallet request, or send assets.

Where impersonation appears#

Common channels include:

  • Sponsored search results and cloned websites.
  • Lookalike email domains and altered sender names.
  • Fake social profiles, group administrators, and support bots.
  • Direct messages sent after you post a public support question.
  • Counterfeit browser extensions or mobile applications.
  • Video calls or voice messages created with manipulated media.
  • Fake proposals, partnerships, invoices, or job offers.

A verified-looking badge, old account, mutual contact, or accurate knowledge of your transaction does not prove identity. Blockchain activity is public, so an attacker may quote your address or transaction hash to appear informed.

What genuine support will not request#

No legitimate Centurion Labs representative needs your:

  • Recovery phrase or private key.
  • Wallet password or hardware-wallet code.
  • Remote control of your device.
  • Token approval to “verify” or “restore” an account.
  • Payment to release a refund or recover a transaction.
  • Transfer to a “safe” address selected by the agent.

Support cannot reverse a confirmed blockchain transaction or bypass a token contract's rules.

Step-by-step verification#

  1. Stop using links or contact details supplied by the person who approached you.
  2. Reach the current official Centurion site through a trusted bookmark or independently verified source.
  3. Use that site to locate official documentation, application, support, and community destinations.
  4. Compare the full domain or account identifier, not only the display name.
  5. Confirm unusual announcements through at least one second official channel.
  6. Open CenturionDEX only from a verified source and inspect every wallet request.

If you interacted with an impersonator#

  • Preserve messages, usernames, URLs, wallet prompts, addresses, and transaction hashes.
  • Revoke suspicious token and NFT permissions.
  • Remove unknown smart-account modules or sessions.
  • Move remaining assets to a new wallet if secrets were exposed.
  • Change reused passwords and secure linked email or social accounts.
  • Report the account to the platform, official Centurion channels, and appropriate authorities.

Stay safe#

Never share a recovery phrase, private key, password, or one-time code. Do not let urgency override verification. A legitimate person will allow you to end the conversation and reconnect through an official channel you located yourself.

Related#